Practice Information

Mission Statement

At St Andrews Surgery,  our mission is to deliver high-quality, accessible healthcare that our patients and community can trust. We are dedicated to serving the unique needs of our diverse, multi-national population, with a strong focus on a more inclusive approach and promoting preventative health to enhance the well-being of all.

 

Our Vision

We are focused on:

  • Delivering the best possible health outcomes for all our patients in a safe and welcoming environment, addressing the unique needs of our community.
  • Providing patient-centered care, with a clinical and non-clinical team who are approachable, respectful, and responsive to the cultural and social needs of the diverse population of Hessle Road and the surrounding area.
  • Leading modern general practice, using NHS-approved digital tools like online consultations, electronic prescriptions, and embracing change with regards to technology in General Practice in order to reduce health inequalities and improve accessibility.
  • Embracing technology in line with the NHS Digital Plan, using smart tools to enhance administration, patient interaction, and clinical activities.
  • Supporting research and the proactive treatment of disease, especially conditions prevalent in underserved communities.
  • Collaborating with community partners and responding to national initiatives to strengthen healthcare delivery.

 

Our Values

  • Accountability: We take responsibility for our actions and are open and transparent in our service, ensuring we meet patient needs and use technology efficiently.
  • Fairness: We treat everyone consistently and with respect, ensuring access to both in-person and digital services for all, regardless of background.
  • Professionalism: We aim for excellence in all aspects of care, staying updated with NHS digital guidelines to provide high-quality, responsive service.
  • Innovation: We are constantly improving, using digital health innovations to enhance our service, making healthcare more efficient and accessible.
  • Caring: We put our patients at the heart of everything we do, engaging with the community, celebrating diversity, and ensuring digital inclusivity for all.

 

Training Practice

St Andrews Surgery is a practice that trains doctors and teaches medical students. Our trainee doctors are fully qualified and are either working towards becoming General Practitioners (GPs) or gaining experience in general practice before specializing in other areas. They work under the supervision of our experienced doctors to ensure good care for patients. We also teach medical students from Hull York Medical School, with students ranging from year one to year five. This allows students and trainees to gain hands-on experience in patient care, while ensuring that patients still receive good quality care from our senior doctors.